Privacy Policy

We understand you may not want to share personal details; that is why we give you control of your information. Please review this policy for information on how we collect, use, disclose and protect your personal information when you access and use our website (, including embedded ticketing on third-party websites.


We comply with applicable privacy and data protection laws when dealing with personal information. Personal information is information about an identifiable individual (a natural person). If you are based in the European Union and access and use our website, the additional terms in the addendum to this privacy policy (GDPR Addendum) also apply to you.

This policy should be read in conjunction with our terms of service (accessible through the “Terms of Service” link at the bottom of each page of our website) (Terms of Service).


By using or accessing our website, you are accepting the practices described in this privacy policy.


Changes to this policy and our Terms of Service

We may change this policy or our Terms of Service by uploading a revised policy or Terms of Service onto our website. The change will apply from the date that we upload the revised policy or Terms of Service. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account.

This policy was last updated on 15 March 2019.

The personal information we collect


When you access or use our website you provide us with two types of information: personal information you knowingly choose to disclose that is collected by us and usage information collected by us as you interact with our website.

When you access or use our website we collect your browser type and IP address. This information is gathered for all website visitors. We do not store information from your browser using "cookies." A cookie is a piece of data stored on the user's computer tied to information about the user. If you purchase tickets through our website, you are required to provide us with your name, email address, phone number and country. We use Yandex.Checkout and Paypal to process the credit card transactions. We do not have access to your credit card information. You can view Yandex.Checkout’ privacy policy at You can view Paypal’ privacy policy at


Whom do we collect your personal information from

We collect personal information about you from:

  • you, when you provide that personal information to us through any contact with us (e.g. a telephone call or email), or when you buy or use our services and products.


How we use your personal information

We may use your personal information:

  • to provide our website and services to you.

  • if you purchase tickets through our website, to contact you about your tickets and/or the event if necessary.

  • to improve our website.

  • to respond to communications from you, including enquiries and complaints.

  • to conduct research and statistical analysis (on an anonymized basis).

  • to tailor content or advertisements to you.

  • to protect and/or enforce our legal rights and interests, including defending any claim.

  • for any other purpose authorized by you or applicable law.

  • to respond to lawful requests by public authorities, including to meet law enforcement requirements.


We may occasionally use your email address to send you notifications regarding new services offered by us that we think you may find valuable.


Disclosing your personal information


Your email address is never displayed to anyone on our website.


We may disclose your personal information to:

  • if you purchase tickets to an event, the relevant event promoter, organizer or venue.

  • any business that supports us, including any person that hosts or maintains any underlying IT system or data centre that we use to provide our website or that we use to process payments.

  • other third parties (for anonymized statistical information).

  • a person who can require us to supply your personal information (e.g. a regulatory authority).

  • any other person authorized by applicable law (e.g. a law enforcement agency).

  • professional advisers e.g. accountants, lawyers, auditors.

  • any other company in the case of a sale, merger, consolidation, liquidation, reorganization or acquisition.

  • any other person authorized by you.


Links To Other Web Sites

Our website contains links to other websites. We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personal information. This privacy policy applies solely to information collected by the Tuvan Khoomei school website.


Changing or Removing Information

Access and control over personal information on the Tuvan Khoomei school website is not available through the profile editing tools as we don’t have accounts created for users. Should you want your details removed completely from the Tuvan Khoomei school website there is a simple way to that – contact us and ask to remove your details. Removed information may persist in backup copies for a reasonable period of time but will not be available to anyone on the Tuvan Khoomei school website.

Internet use

While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.


Terms of Service and disputes


Your use of the Tuvan Khoomei school website, and any disputes arising from it, is subject to this Privacy Policy as well as our Terms of Service and all of its dispute resolution provisions including arbitration, limitation on damages and choice of law.

If you have any questions about this privacy policy, please contact us through the Contact section on the website.


GDPR addendum

If you are based in the European Union (EU) and use the Tuvan Khoomei school website, these additional terms (GDPR Addendum) form part of our privacy policy.


The General Data Protection Regulation (GDPR) regulates the collection, processing and transfer of EU individuals’ personal data (as defined in the GDPR). The personal information described in our privacy policy is personal data under the GDPR. We are committed to complying with the GDPR when dealing with personal data of our website visitors and service users based in the EU.


For the purposes of the GDPR, we are the data controller (as defined in the GDPR) when processing personal data collected by us when you access or use the Tuvan Khoomei school website.

This GDPR Addendum was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal data. However, we are happy to provide any additional information or explanation needed. For further information, please contact us through the Contact section on the website.

Processing personal data

The personal data we may process consists of the personal information described in our privacy policy. This personal data may be processed for the purposes outlined in our privacy policy.


The legal basis for our processing of personal data is your consent or that processing is necessary for the performance of a contract to which you are a party or that processing is necessary for the purposes of our legitimate interests (except where such interests are overridden by your fundamental rights and freedoms which require protection of personal data).


Despite the above, we may process any of your personal data where such processing is necessary for compliance with applicable laws.


You do not have to provide us with a name or email address to browse our website.


If you purchase tickets through the Tuvan Khoomei school website, you are required to provide us with your name, email address, phone number and country, and you are also required to provide your credit card information (as noted in our privacy policy, credit card information is received by our credit card payments processors only, and we do not have access to this information). If you do not provide us with this personal data we will not be able to sell you a ticket.


Where you use certain services available through the Tuvan Khoomei school website, we may ask for other personal information. Some of this information is mandatory and some is optional (this will be indicated on the relevant form). If you do not provide us with information that is mandatory for the relevant service, we will not be able to provide you with that service.


Your rights

Your rights in relation to your personal data under the GDPR include:

  • right of access - if you ask us, we will confirm whether we are processing your personal data and provide you with a copy of that personal data.

  • right to rectification - if the personal data we hold about you is inaccurate or incomplete, you have the right to have it rectified or completed. We will take every reasonable step to ensure personal data which is inaccurate is rectified. If we have shared your personal data with any third parties, we will tell them about the rectification where possible.

  • right to erasure - we delete your personal data when it is no longer needed for the purposes for which you provided it. You may request that we delete your personal data and we will do so if deletion does not contravene any applicable laws. If we have shared your personal data with any third parties, we will take reasonable steps to inform those third parties to delete such personal data.

  • right to withdraw consent - if the basis of our processing of your personal data is consent, you can withdraw that consent at any time.

  • right to restrict processing - you may request that we restrict or block the processing of your personal data in certain circumstances. If we have shared your personal data with third parties, we will tell them about this request where possible.

  • right to object to processing - you may request that we stop processing your personal data at any time and we will do so to the extent required by the GDPR.

  • rights related to autonomous decision making, including profiling – you have a right to not be subject to a decision based solely on automated processing including processing, which produces legal effects concerning you or similarly significantly affects you, except where such automated decision making is necessary for entering into, or the performance of, a contract with you, is authorised by applicable laws or is based on your explicit consent.

  • right to data portability - you may obtain your personal data from us that you have consented to give us or that is necessary to perform a contract with you. We will provide this personal data in a commonly used, machine-readable and interoperable format to enable data portability to another data controller. Where technically feasible, and at your request, we will transmit your personal data directly to another data controller.

  • the right to complain to a supervisory authority - you can report any concerns you have about our privacy practices to the relevant data protection supervisory authority.


Where personal data is processed for the purposes of direct marketing, you have the right to object to such processing, including profiling related to direct marketing.


If you would like to exercise any of your above rights, please contact us contact us through the Contact section on the website. If you are not satisfied by the way your query is dealt with by us, you may refer your query to your local data protection supervisory authority.



We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to monitor your use of the website. We use cookies (and other interactive techniques e.g. javascript and web beacons) as follows:

  • to remember users’ actions and preferences.

  • to analyse use of the website.

  • to measure the effectiveness of advertising.

  • to present advertising and Content relevant to users’ interests.


Some of these cookies (and other interactive techniques) are essential for enabling website functionality, e.g. session-based first party login cookies and permanent "remember me" cookies for automatic login. Others such as advertising (third party) and content related (first party) cookies aim to enhance the performance of the website and/or improve the user experience.


Consent to make use of these cookies can be withdrawn by contacting us. Note that you will not be permitted to use the Tuvan Khoomei school website once consent has been withdrawn.


Information about Google’s cookies is available from: Google’s privacy policy relating to its cookies is available at If you would like to customise or opt out of these settings please visit:


Google Adwords presents advertising relevant to your interests generated from data relating to your access and use of the website or our services. Google places cookies on your browser to collect information about your past use of the website and then places ads on sites across the internet that are more likely to be of interest to you. If you would like to customise or opt out of Google’s behavioural advertising, you can visit Google’s ads settings at


You can learn more about interest-based advertising and opt out of interest-based advertising from participating online advertising companies at the following links:


Please note that opting out of interest-based advertising does not mean you will no longer be served advertising. You will continue to receive generic ads.


You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit our website and attempt use our services, you may not be able to access certain parts of our website or services, and some functionalities may not work. You can find out more information about how to change your browser cookie settings at


International transfer of data

The personal data we collect through our website and/or the provision of services may be transferred to, and stored in, a country operating outside the European Economic Area (EEA). Under the GDPR, the transfer of personal data to a country outside the EEA may take place where the European Commission has decided that the country ensures an adequate level of protection. In the absence of an adequacy decision, we may transfer personal data provided appropriate safeguards are in place.


Some of the personal data we collect is processed by third party data processors in other countries, including the United States and Russia. Where personal data is transferred outside the EEA, it will only be transferred to countries that have been identified as providing adequate protection for EEA data or to a third party where we have approved transfer mechanisms in place to protect your personal data (e.g. to organisations in the United States under the EU-U.S. Privacy Shield framework or by entering into the European Commission’s Standard Contractual Clauses). For further information, please contact us using the details set out in our privacy policy.


Data retention policy

Personal data that we collect and process will not be kept longer than necessary for the purposes for which it is collected, or for the duration required for compliance with applicable law, whichever is longer.


Contacting us

You can contact us through the Contact section on our website.